This Privacy Policy explains how luck44 collects, uses, stores, and protects the personal data of players who use the luck44 Platform at luck44.asia. By registering a luck44 account or using the Platform, you consent to the data practices described in this Policy. Please read it carefully alongside our Terms & Conditions.
luck44 ("we", "us", "our") is the data controller responsible for the personal information collected through the luck44 Platform at luck44.asia. For all data-related enquiries, players may contact luck44 using the contact details provided in Section 14 of this Policy.
This Policy applies to all users of the Platform, including registered players, visitors who browse the Platform without registering, and individuals who contact luck44 support. It does not apply to third-party websites linked to or from luck44, over which we have no control.
luck44 collects the following categories of personal data:
| Category | Examples | When Collected |
|---|---|---|
| Identity Data | Full legal name, date of birth, CNIC / passport number | Registration & KYC verification |
| Contact Data | Email address, Pakistani mobile number, city / province | Registration |
| Financial Data | JazzCash / Easypaisa account numbers, bank account details, transaction history | Deposits, withdrawals, KYC |
| Usage Data | Games played, bets placed, session duration, device type, IP address | Ongoing platform use |
| Technical Data | Browser type, operating system, cookies, referral URL | Site visit & session |
| Communications Data | Support chat transcripts, emails, feedback submissions | Support interactions |
| Verification Documents | CNIC photograph, selfie with document, proof of address | KYC process |
luck44 does not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health data except where required by applicable law or responsible gaming obligations (e.g., noting a self-exclusion request).
luck44 uses the personal data it collects for the following purposes:
luck44 processes personal data on the following legal grounds:
5.1 Third-Party Processors. luck44 shares personal data with third-party service providers who process data on our behalf, including payment processors (JazzCash, Easypaisa, HBL, UBL, Meezan Bank, Bank Alfalah, Visa/Mastercard, USDT TRC20 partners), game providers (Evolution Gaming, Pragmatic Play, and others), identity verification services, fraud detection systems, and cloud infrastructure providers. All processors are bound by data processing agreements requiring them to handle data securely and only for specified purposes.
5.2 Regulatory Authorities. luck44 may disclose personal data to regulatory bodies, law enforcement agencies, and financial intelligence units where required by law or where disclosure is necessary to prevent fraud, money laundering, or other criminal activity.
5.3 No Sale of Data. luck44 does not sell, rent, or trade personal data to any third party for their own marketing or commercial purposes.
5.4 Business Transfers. In the event of a merger, acquisition, or sale of assets, personal data held by luck44 may be transferred to the successor entity, subject to equivalent privacy protections.
luck44 uses cookies and similar tracking technologies on the Platform for the following purposes:
You may manage cookie preferences via your browser settings. Disabling non-essential cookies will not prevent you from using core luck44 features, though some personalisation features may be affected.
luck44 retains personal data for as long as necessary to fulfil the purposes described in this Policy, including:
When data is no longer required, luck44 securely destroys or anonymises it.
luck44 implements technical and organisational measures to protect personal data against unauthorised access, disclosure, alteration, and destruction. These measures include:
Despite these measures, no internet transmission is fully secure. Players are encouraged to use strong, unique passwords for their luck44 account and to enable two-factor authentication. If you suspect a security breach affecting your account, contact luck44 support immediately.
Subject to applicable law, players have the following rights regarding their personal data held by luck44:
To exercise any of these rights, please contact luck44 using the details in Section 14. Requests will be acknowledged within 72 hours and fulfilled within 30 days. luck44 may request identity verification before fulfilling data requests to prevent unauthorised access.
As an international platform, luck44 may transfer personal data to countries outside Pakistan in connection with its operations, including to game providers and infrastructure providers based in other jurisdictions. Where such transfers occur, luck44 ensures that appropriate safeguards are in place — including contractual protections — to maintain equivalent standards of data protection. Players in Pakistan acknowledge that data protection laws differ between jurisdictions and accept such transfers as part of the luck44 account agreement.
The luck44 Platform is strictly for users aged 18 and above. luck44 does not knowingly collect personal data from any person under the age of 18. If luck44 becomes aware that personal data from an underage individual has been collected, the account will be closed, all data will be deleted, and the matter may be reported to relevant authorities. If you are a parent or guardian and believe a minor has registered on luck44, contact support immediately at [email protected].
12.1 Opt-In. luck44 sends promotional communications — including bonus offers, PSL betting promotions, and platform updates — only to players who have explicitly opted in to receive marketing at registration or subsequently via account settings.
12.2 Opt-Out. You may unsubscribe from marketing communications at any time by updating your preferences in account settings, using the unsubscribe link in any marketing email, or by contacting luck44 support. Opt-out requests are processed within 48 hours. Note that transactional communications (e.g., deposit confirmations, withdrawal notifications, security alerts) are not marketing and cannot be opted out of while your account remains active.
12.3 No Third-Party Marketing. luck44 does not share your contact details with third parties for their own marketing purposes.
luck44 reserves the right to update this Privacy Policy at any time. Material changes will be communicated to registered players via email to the address on file and/or by a prominent notice on the Platform. The "Last updated" date at the top of this page reflects the most recent revision. Continued use of the luck44 Platform following notification of a revised Policy constitutes acceptance of the updated terms.
For any questions, concerns, or requests relating to this Privacy Policy or the personal data luck44 holds about you, please contact:
You also have the right to lodge a complaint with the relevant data protection authority in your jurisdiction if you believe luck44 has not handled your personal data in accordance with applicable law.
Every connection between your device and luck44.asia is secured with 256-bit SSL/TLS encryption. Whether you're depositing via JazzCash in Karachi or placing a cricket bet in Lahore, your data is encrypted end-to-end.
luck44's KYC process verifies that every account belongs to a real, adult player. Identity documents are stored in encrypted form, accessed only by authorised staff, and never shared with third parties for commercial purposes.
luck44 does not sell, rent, or trade your personal data to third parties for their marketing. Your contact details and betting history stay within luck44 and our contracted service providers — full stop.
Promotional emails and SMS from luck44 are sent only to players who have explicitly opted in. Unsubscribing is instant — available from any marketing email footer or directly from account settings at any time.
luck44 respects your rights to access, correct, and delete your personal data. Submit a request to [email protected] — requests are acknowledged within 72 hours and fulfilled within 30 days.
luck44 enforces strict age verification to ensure no one under 18 accesses the Platform. If an underage registration is detected, the account is closed immediately and all associated data is deleted in compliance with legal obligations.
luck44 combines competitive cricket and PSL betting markets with a platform built on privacy-first principles. Register securely, deposit via JazzCash or Easypaisa, and bet with confidence. Players must be 18 or above.